972.490.0022

14902 Preston Road, Suite 400
Dallas, Texas 75254

Return & Exchange Policy

Due to COVID-19, our Return & Exchange Policy has temporarily changed.

 


Apparel, Dance Shoes, & Other Merchandise
All sales final.  No returns or exchanges.


Specialty Workshops & Events
All pre-paid specialty workshops and event tickets are a final sale, and non-refundable.  Tickets may be transferred only with approval from management.

Reserved seating is available at selected Showcase events on a first-come, first-served basis, based on purchase date.  Reserved seating is assigned by Studio 22, and while we do our very best to honor all requests, requests are not guaranteed. 

Tickets are not issued for Studio 22 specialty workshops and showcase events; attendees must check in at the Front Desk for admission.


Wedding & Private Lessons
Pre-paid lessons purchased through Studio 22 are valid for 1 year from the date of purchase, and may not be refunded once begun.

Any questions or concerns about private lessons purchased directly from an instructor should be addressed to that instructor.


Group Class Purchases may not be returned, exchanged, or transferred. (This includes in-studio, livestream, on-demand, and re-watch options.) Please see Terms & Conditions for full details.


Items That Cannot Be Returned
We are unable to accept returns for digital products or services, gift certificates, introductory offers, consignment items, supplements (such as CBD products) and sale items; any used, opened, or worn items cannot be returned or exchanged.

If your return is shipped or brought into the studio after the timeframes indicated above, we regret that we cannot issue a refund or send the items back to you.

NOTE:  Shipping charges are non-refundable.

Policy updated 3.17.20